The ATM we see today was first seen 50 years ago and is the first robot to steal the jobs. The Automated Teller Machine was developed to ease out the teller's job in the bank. The ATM does a major percentage of the daily cash transactions in the bank.
ATM so far hasn't evolved much at a pace the banks did in moving to online for the majority of the processes. ATM's main function of dispensing cash hasn’t really changed.
The company called NCR which you might haven't heard, of course, has released a big take on introducing an ATM called 'SelfServ 80'. This new generation ATM has a 19-inch touchscreen and video conferencing service integrated into it to let you do virtually anything you would do in a regular bank.
Using SelfServ 80, you can apply for a credit card, loan and all these happen without the need for speaking to a person in flesh. The communication happens with the bank adviser sitting in a centralized bank facility via skype.
This feature may not sound good to many, but wait, the silver lining here is that the banks can centralize all its staff in one location, can offer services for longer hours. Customers need not wait in the longer lines.
The ATMs are gearing up to roll out this year across the world. Many banks have signed up with the NCR to get their first SelfServ 80 to start its duty from their banks.
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